Move freight on data, not phone calls.
3PLs and supply-chain operators run on visibility and cost-to-serve — and most have neither in real time. We unify warehouse, transport, billing, and finance on Dynamics 365 or Odoo so every shipment is tracked, every move is costed, and the invoice matches the work.
Where logistics & supply chain teams lose time and margin.
These rarely show as one number. They show as detention fees, missed SLAs, and a billing team reconstructing what happened from emails a week later.
No live visibility
Shipment status lives in carrier portals and inboxes, so customers call to ask where their freight is.
Cost-to-serve unknown
Fuel, detention, and accessorials aren't tied to the load, so margin per lane is a mystery.
Manual 3PL billing
Storage, handling, and value-add charges are tallied by hand, so invoices are late and disputed.
Warehouse guesswork
Putaway, picking, and slotting run on tribal knowledge instead of a system that directs the work.
Disconnected planning
Demand, inventory, and transport plans live apart, so trucks run empty and stock sits wrong.
SLA blind spots
On-time and exception performance surfaces after the customer complains, never before.
Two systems of record, one operating model.
We deploy the ERP that owns warehouse, transport, and finance, and the CRM that owns the account and service relationship — sharing one shipment record and one customer.
ERP for every move.
Warehouse, transport, billing, and finance on one platform — every shipment tracked, every accessorial captured, every charge landing on the right invoice.
- Warehouse management with directed putaway and picking
- Transport planning, load building, and carrier rating
- 3PL billing for storage, handling, and value-add services
- Cost-to-serve and lane margin netted into finance
CRM for the customer promise.
Account management and service connected to live shipment data — so SLA performance, exceptions, and renewals are managed on facts, not apologies.
- Account and contract management with SLA terms
- Case and exception handling tied to live shipments
- Self-service track-and-trace for customers
- One customer record shared with the ERP
What we put to work first.
The first programs we scope for a logistics operator — each chosen because it protects SLA and margin before the build is finished.
Live track-and-trace
One status feed across carriers and warehouses, surfaced to customers without a phone call.
Directed warehouse
Putaway, picking, and slotting directed by the system so throughput stops depending on tenure.
Automated 3PL billing
Storage, handling, and accessorials captured as they happen and billed without manual tallies.
Cost-to-serve
Fuel, detention, and accessorials tied to each load so lane and account margin are real.
Load optimization
Build fuller loads and better routes from live demand instead of yesterday's plan.
SLA dashboards
On-time and exception performance live, so issues surface before the customer notices.
The right modules on each platform.
We deploy one platform end to end — never a mix. Here's the module set we configure on each for logistics operators; the discovery call settles which fits your network.
Senior-led delivery, tuned to your floor.
The same disciplined arc we run everywhere — but discovery starts at the dock and follows the freight to the invoice. The senior consultant who scopes it is the one who builds it.
Trace freight, dock to invoice
We follow a shipment from receipt to billing, find where visibility and cost break, and leave week one with maps and a fixed-scope brief.
Design the operations model
Warehouse, transport, and billing rules built against your real lanes and customers in a working tenant — not in slides.
Pilot one site, then network
We prove the model at one warehouse with its crew, then roll out site by site so operations never stop.
Tune against live SLA
60-day hypercare with the consultant who built it: billing accuracy, visibility feeds, and dashboards customers can see.
“Flectic replaced fragmented processes with one operating system our team actually adopted. The rollout was disciplined and the impact was visible within the first quarter.”SARAH HADLEY · VP OPERATIONS · 3PL LOGISTICS
Field notes from real rollouts.
Capturing every accessorial
How automated 3PL billing recovers the storage and handling revenue manual tallies leave behind.
Real-time visibility across carriers
A 3PL cut where-is-my-freight calls 40% by unifying status into one customer-facing feed.
Cost-to-serve, lane by lane
Why tying accessorials to the load is the only way to know which accounts actually make money.
Before you commit to a logistics & supply chain rollout.
Direct answers to the questions logistics leaders raise before they greenlight a rollout. If one is a dealbreaker, better to surface it on the first call.
Yes. We integrate carrier APIs, EDI, and telematics through Azure and supported connectors so status and cost flow in automatically — no portal-hopping, no manual updates.
No. We pilot at one site with its crew, rehearse the cutover in a sandbox, and roll out site by site during planned windows. Receiving and shipping keep running throughout.
Yes. Storage, handling, accessorials, and value-add services are captured as they happen and billed automatically, with full audit. The configuration follows your real rate cards.
Most operators see measurable wins in 8–12 weeks — usually shipment visibility and billing accuracy first, cost-to-serve clarity close behind, all verified during hypercare.
The senior consultant you meet on the discovery call. No offshore bench, no handoff to a junior team in week three. The person who walks your dock is the person who builds the system.
Learn before you buy
Pressure-test your cost-to-serve in one conversation.
Bring your current state — whatever shape it's in — and we'll map the fastest path from blind shipments to live visibility and accurate billing. If we're the wrong fit, we'll say so on the call.