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Field notes on choosing, implementing and running Odoo and Microsoft Dynamics 365.

  1. CRM RFP template for a 20 to 100 person companyA CRM RFP for a company of 20 to 100 people is a short document you send to two to four vendors or partners, then score before anyone presents.27 min read
  2. Hiring an ERP consultant in Vancouver, Calgary and Western CanadaHiring an ERP consultant in Vancouver or Calgary is a tax decision and a fee decision.25 min read
  3. ERP consultant rates and how to hire one in Toronto and OntarioAn ERP consultant in Toronto sells one of three things: advice on what to buy, hours to build and configure a system, or a monthly slice of executive time. Who pays them decides what they tell you.20 min read
  4. How to Justify ERP to the BoardA board-ready ERP business case: cost of inaction, TCO, risk-adjusted ROI, phased asks, a one-page executive brief template, and answers to the objections directors actually raise.22 min read
  5. When to Run an ERP Proof of ConceptRun an ERP proof of concept when a single, specific risk is expensive enough to sink the whole project if you are wrong about it, and isolated enough that you can test it cheaply before you commit.18 min read
  6. Optimizing ERP After Go-Live: Post Go-Live PlaybookPost go-live is where ERP value is won. A 30/60/90 optimization plan covering hypercare exit, benefits tracking, license cleanup, second-wave automation, and continuous improvement governance.22 min read
  7. The First 30 Days After ERP Go-LiveThe first 30 days after an ERP go-live are where the implementation is actually won or lost.18 min read
  8. Overcoming Employee Resistance to ERPEmployee resistance — not the software, the budget, or the integrator — is the single most controllable factor that decides whether your ERP rollout delivers its promised ROI.20 min read
  9. ERP Training Strategy That Drives AdoptionAn ERP training strategy that actually drives adoption looks nothing like a classroom schedule tacked onto the end of an implementation.20 min read
  10. How to Clean Data Before ERP Go-LiveCleaning data before an ERP go-live means profiling every master and transactional record you intend to move, fixing the defects you find (duplicates, gaps, inconsistent formats, dead…18 min read
  11. When to Get an ERP Second OpinionGet a second opinion on your ERP project the moment two or more warning signs converge — a go-live date that has slipped more than once, a budget quietly running ahead of plan, a steady drip…19 min read
  12. How to Go Live Without Business DowntimeGoing live without business downtime is not about crossing items off a checklist on the cutover weekend — it is a set of operational decisions you make months earlier: which cutover strategy…21 min read